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Provides first-line technical support to users of educational technology platforms via phone, email, and ticketing systems, resolving issues and guiding proper platform usage.
Provides first-line technical support to educational platform users via phone, email, and ticketing systems, resolving issues and ensuring customer satisfaction.
Manages inbound charter inquiries via phone, email, and chat, generates quotations, and drives conversion to booked revenue while resolving customer issues.
Zūm is revolutionizing mass mobility with its Connected Mobility Experience ( Zūm CMX ™) system that connects and coordinates people, vehicles, and operations in real time. In the $50 billion student mobility market – the largest segment of the mass mobility industry – Zūm CMX is transforming a daily source of anxiety and disruption into a reliable, transparent, and efficient mobility experience for students and families. Today, more than 4,500 schools rely on Zūm CMX. Recognized globally for its innovative approach and operational execution, Zūm has been named to Fast Company’s World’s Most Innovative Companies, CNBC Disruptor 50 and Changemakers, the World Economic Forum, and the Financial Times’ Fastest Growing Companies lists. Zūm is backed by leading investors including Sequoia Capital, GIC, TPG, and Softbank.
Reporting to our Vice President of Charter Paul Egger, the Customer Service Representative (CSR) plays a critical role in converting inbound demand into booked charter revenue while delivering a high-quality customer experience. This position serves as the front line for customer engagement, managing the full lifecycle from initial inquiry through quotation, follow-up, and booking support. This is not a passive service role — the CSR is expected to actively drive conversion, respond with urgency, and contribute directly to revenue growth.
Serve as the primary point of contact for inbound charter inquiries via phone, email, and chat
Capture detailed trip requirements and generate accurate, timely quotations
Proactively follow up on all quotes and leads to drive conversion to booked revenue
Manage customer requests including trip changes, cancellations, and issue resolution
Deliver fast, effective, and professional communication across all customer interactions
Resolve customer issues with a focus on single-contact resolution whenever possible
Maintain accurate records of all customer interactions and opportunities in internal systems
Collaborate with operations teams to align customer needs with service availability
Meet or exceed individual revenue, conversion, and responsiveness targets
Contribute to overall team revenue and customer satisfaction goals
High school diploma or equivalent required
1–3+ years of experience in a call center, customer service, or inside sales environment
Experience handling high call/email/chat volume with strong responsiveness standards
Demonstrated ability to manage customer interactions professionally and efficiently
Strong written and verbal communication skills
Comfortable using CRM systems and standard business tools (email, spreadsheets, etc.)
Ability to prioritize and manage multiple tasks simultaneously
Customer-focused with a high-quality, responsive approach to service delivery
Sales-oriented — comfortable driving conversations toward booking and revenue conversion
Strong problem-solving skills; able to assess situations quickly and identify effective solutions
Operates with urgency in a high-volume, time-sensitive environment
Preferred
Charter, transportation, or logistics experience
Inside sales or quote-to-book conversion experience
Bilingual (English/Spanish)
$53,000 - $63,000 a year
The targeted base salary range for this role is listed in the compensation section above. Actual salary may be above or below this range based on factors such as location, skills, and relevant experience. In addition, this position may include additional compensation in the form of equity or commissions. If you are a full-time salaried or hourly worker, we offer the following benefits: Medical, Dental, Vision, 401(k), Holidays, Wellness, Vacation, and more.
Zūm Services, Inc. and all its subsidiaries provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Provides tier 1 customer support to Japanese players with bilingual translation and issue resolution responsibilities.
Provides broker support assistance for mortgage clients, handling inquiries and administrative tasks during business hours.
Makes outbound calls to customers in Kannada to provide support, conduct surveys, or generate leads for a local engagement platform.
Responds to user inquiries across email, chat, and social media, troubleshoots platform issues, and maintains support documentation for a gig worker community platform.
ABOUT NOGIGIDDY
NoGigiddy is a digital platform built for gig workers, side hustlers, and anyone building an income outside the traditional 9-to-5. We connect our community with real earning opportunities — remote jobs, surveys, gig platforms, and financial tools — all in one place, free to access, no gatekeeping. We built what we wish had existed, and we hire people who actually get it.
THE ROLE
When our users have questions, run into issues, or need a hand — you’re the person they count on. As a Customer Success Specialist at NoGigiddy, you’ll support our community with fast, helpful, and genuine responses across email, chat, and social. No degree required — just strong communication, patience, and a real desire to help people succeed.
RESPONSIBILITIES
Respond to user inquiries via email, chat, and social media channels in a timely and professional manner
Troubleshoot issues related to offers, account access, and platform navigation
Escalate complex issues to the appropriate team with full context and documentation
Maintain detailed records of user interactions in our support CRM
Identify recurring issues and report patterns to the product team
Contribute to the help center by writing and updating FAQ articles
Deliver consistently high CSAT scores through genuine, solution-focused support
REQUIREMENTS
No degree required
Prior customer support experience preferred but not required — we’ll train you
Clear, empathetic written and verbal communication
Patient and calm under pressure — you don’t match the energy of an upset user
Organized and able to manage a high volume of tickets without letting things slip
Familiarity with support tools (Zendesk, Intercom, or similar) is a plus
BENEFITS
Hourly pay of $16–$22/hr
Fully remote
Paid training on all systems and product knowledge
Growth path into team lead or operations roles
Access to the full NoGigiddy earning opportunity network
Equal Opportunity Employer. NoGigiddy celebrates diversity and is committed to creating an inclusive environment for all team members.
Responds to user inquiries across email, chat, and social media, troubleshoots platform issues, and maintains support documentation for a gig worker community platform.
ABOUT NOGIGIDDY
NoGigiddy is a digital platform built for gig workers, side hustlers, and anyone building an income outside the traditional 9-to-5. We connect our community with real earning opportunities — remote jobs, surveys, gig platforms, and financial tools — all in one place, free to access, no gatekeeping. We built what we wish had existed, and we hire people who actually get it.
THE ROLE
When our users have questions, run into issues, or need a hand — you’re the person they count on. As a Customer Success Specialist at NoGigiddy, you’ll support our community with fast, helpful, and genuine responses across email, chat, and social. No degree required — just strong communication, patience, and a real desire to help people succeed.
RESPONSIBILITIES
Respond to user inquiries via email, chat, and social media channels in a timely and professional manner
Troubleshoot issues related to offers, account access, and platform navigation
Escalate complex issues to the appropriate team with full context and documentation
Maintain detailed records of user interactions in our support CRM
Identify recurring issues and report patterns to the product team
Contribute to the help center by writing and updating FAQ articles
Deliver consistently high CSAT scores through genuine, solution-focused support
REQUIREMENTS
No degree required
Prior customer support experience preferred but not required — we’ll train you
Clear, empathetic written and verbal communication
Patient and calm under pressure — you don’t match the energy of an upset user
Organized and able to manage a high volume of tickets without letting things slip
Familiarity with support tools (Zendesk, Intercom, or similar) is a plus
BENEFITS
Hourly pay of $16–$22/hr
Fully remote
Paid training on all systems and product knowledge
Growth path into team lead or operations roles
Access to the full NoGigiddy earning opportunity network
Equal Opportunity Employer. NoGigiddy celebrates diversity and is committed to creating an inclusive environment for all team members.
Responds to user inquiries via email, chat, and social media, troubleshoots platform issues, and maintains support documentation to help community members succeed.
ABOUT NOGIGIDDY
NoGigiddy is a digital platform built for gig workers, side hustlers, and anyone building an income outside the traditional 9-to-5. We connect our community with real earning opportunities — remote jobs, surveys, gig platforms, and financial tools — all in one place, free to access, no gatekeeping. We built what we wish had existed, and we hire people who actually get it.
THE ROLE
When our users have questions, run into issues, or need a hand — you’re the person they count on. As a Customer Success Specialist at NoGigiddy, you’ll support our community with fast, helpful, and genuine responses across email, chat, and social. No degree required — just strong communication, patience, and a real desire to help people succeed.
RESPONSIBILITIES
Respond to user inquiries via email, chat, and social media channels in a timely and professional manner
Troubleshoot issues related to offers, account access, and platform navigation
Escalate complex issues to the appropriate team with full context and documentation
Maintain detailed records of user interactions in our support CRM
Identify recurring issues and report patterns to the product team
Contribute to the help center by writing and updating FAQ articles
Deliver consistently high CSAT scores through genuine, solution-focused support
REQUIREMENTS
No degree required
Prior customer support experience preferred but not required — we’ll train you
Clear, empathetic written and verbal communication
Patient and calm under pressure — you don’t match the energy of an upset user
Organized and able to manage a high volume of tickets without letting things slip
Familiarity with support tools (Zendesk, Intercom, or similar) is a plus
BENEFITS
Hourly pay of $16–$22/hr
Fully remote
Paid training on all systems and product knowledge
Growth path into team lead or operations roles
Access to the full NoGigiddy earning opportunity network
Equal Opportunity Employer. NoGigiddy celebrates diversity and is committed to creating an inclusive environment for all team members.
Manages client onboarding as primary contact, coordinates with sales and support teams to ensure smooth account setup and customer experience.
Bilingual customer service representative handles customer inquiries and issues for a home, security, and digital products company.
Manages day-to-day enterprise account operations, onboarding, renewals, and performance reporting while serving as primary partner point of contact.
Vetster is seeking an Enterprise Account Coordinator to support the day-to-day success of our most high-profile enterprise relationships. This role plays a pivotal part in delivering exceptional partner experiences, driving measurable outcomes, and ensuring long-term retention and growth.
This is a hands-on, execution-focused role built around operational excellence, account management, and reporting. You will be the primary point of contact for active VFB and VFG accounts — owning onboarding, renewals, inbound requests, and performance reporting across a growing portfolio of enterprise partners.
The ideal candidate thrives in a high-volume, fast-paced environment and finds genuine satisfaction in keeping a large book of business running smoothly. You’re organized, process-driven, and comfortable with data — equally at home in a spreadsheet, a CRM, and a client-facing email thread. This role will grow in scope as the VFB/VFG business scales.
Reporting directly to the VP of Enterprise, this role blends relationship management, operational oversight, and reporting rigor. You’ll be a key player in ensuring our enterprise business retains and grows — and in building the infrastructure that lets us scale efficiently.
Please note that this is a hybrid role, with a minimum of 2 days per week in our midtown Toronto office, located at 14 Birch Avenue.
Account Management & Partner Relationships
Onboarding & Program Execution
Reporting & Performance Monitoring
Process & Infrastructure
Compensation and Benefits
Our Hiring Process
We believe in a transparent and respectful hiring process. Here’s what you can expect:
Stage 1: Introductory Meeting: A 30-minute Google Meet video call with Keltie Neville (People Operations) to share more about the role and Vetster and to learn more about you.
Stage 2: Skills Interview: A 45-minute in-person interview at Vetster HQ with Mike Wilson (VP, Enterprise), where he will take you through our sales roadmap and learn more about your skills and experience.
Stage 3: A 60-minute Google Meet video Interview and Discussion with members of the Senior Leadership Team.
We use a third party for reference and background checks at the time of the offer.
Ready to Make a Difference?
Embark on a fulfilling journey with us to shape the future of pet healthcare through design. If you’re driven by innovation, collaboration, and a love for pets, apply now to join our mission-driven team.
Accommodations
Vetster welcomes and encourages applications from everyone! We are committed to accommodating candidates in ways that will make them comfortable and successful throughout the hiring process - both physically and mentally. These accommodations are available at every stage of the application process upon request.
AI Use Statement
For this role, we will use AI screening in our Applicant Tracking System (ATS) to identify keywords and minimum qualifications as well as note-taking in interviews. These tools will assist us in pinpointing qualified candidates and moving the recruitment process along at a progressive pace. If you have any questions about our use of AI, please reach out to us.
Manages high-volume eCommerce customer orders by proactively engaging customers via phone/email/chat, ensuring product compatibility, processing transactions, and coordinating delivery while recommending add-ons and protection plans.
Working at Trail Appliances means joining an entrepreneurial-minded, driven team dedicated to delivering an exceptional customer experience. Trail Appliances is the leading independent appliance retailer in Western Canada. We’re a fast-growing company with over 500 employees in British Columbia, spread out over 10 showrooms, 3 Outlet Centres, 3 distribution centres, and 4 offices in BC’s major markets. Join our team of trailblazers!
Our core values:
Integrity – We do what’s right, even when no one is looking.
Improvement – We do it well. Then we do it better.
Caring – We put ourselves in others’ shoes.
Authenticity – We like people, not pretense.
Determination – We kick down walls.
As an eCommerce Customer Success Specialist at Trail Appliances, you will provide an exceptional online customer experience from the moment a customer places an order through delivery and beyond. You’ll take a consultative approach to sales, ensuring customers have the right products, understand key installation requirements, and feel confident in their purchase decisions.
In this fast-paced, customer-first role, you’ll manage a high-volume eCommerce pipeline, proactively engage customers, and collaborate across teams to deliver seamless, end-to-end service.
$44,000 - $44,000 a year
plus commission
INDHPN
We inspire possibilities, make shopping ridiculously easy, and help create special moments at home. Are you ready to meet your team?
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Manages eCommerce customer orders from placement through delivery, proactively engages customers via phone/email/chat, and drives add-on sales while coordinating logistics across multiple systems.
Working at Trail Appliances means joining an entrepreneurial-minded, driven team dedicated to delivering an exceptional customer experience. Trail Appliances is the leading independent appliance retailer in Western Canada. We’re a fast-growing company with over 500 employees in British Columbia, spread out over 10 showrooms, 3 Outlet Centres, 3 distribution centres, and 4 offices in BC’s major markets. Join our team of trailblazers!
Our core values:
Integrity – We do what’s right, even when no one is looking.
Improvement – We do it well. Then we do it better.
Caring – We put ourselves in others’ shoes.
Authenticity – We like people, not pretense.
Determination – We kick down walls.
As an eCommerce Customer Success Specialist at Trail Appliances, you will provide an exceptional online customer experience from the moment a customer places an order through delivery and beyond. You’ll take a consultative approach to sales, ensuring customers have the right products, understand key installation requirements, and feel confident in their purchase decisions.
In this fast-paced, customer-first role, you’ll manage a high-volume eCommerce pipeline, proactively engage customers, and collaborate across teams to deliver seamless, end-to-end service.
$44,000 - $44,000 a year
plus commission
INDHPN
We inspire possibilities, make shopping ridiculously easy, and help create special moments at home. Are you ready to meet your team?
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Provides direct student support via phone, email, and chat while fostering community engagement and mediating communication between students and instructors.
ELVTR is a premier online education platform specializing in live courses led by top executives from globally renowned companies. Our unique approach sets us apart in the online education landscape, offering unparalleled value to our students. We are currently expanding our team in South Africa, aligning with our primary markets in North America and the UK.
Position Overview:
We are seeking a dedicated Student Care Representative to join our team. This role is pivotal in ensuring that our students receive an exceptional educational experience and are fully satisfied with the courses they enroll in. As the frontline of student interaction, you will be instrumental in fostering a supportive and engaging learning environment.
This is a full-time remote position, open to candidates located anywhere in South Africa.
This job is for you if you are:
Responsibilities:
Direct Support: Engage directly with students to support their needs through phone, email, and online chats.
Community Engagement: Encourage and maintain student-to-student communication, fostering a supportive learning community.
Instructor Liaison: Ensure clear and effective communication between students and instructors.
Live Class Assistance: Offer real-time support to instructors and students during live classes for a seamless educational experience.
Issue Resolution: Proactively address and resolve student concerns, including technical issues, to ensure uninterrupted learning.
Educational Background: A Bachelor’s degree in Business, Communication, or a related field is preferred.
High Cognitive Skills: Ability to engage intellectually with our students, demonstrating a deep understanding of our sophisticated educational products.
Language Proficiency: Excellent English communication skills, both written and verbal, are mandatory.
Technical Skills: Must possess a broad understanding of modern online business technologies to efficiently navigate various platforms and tools integral to the role. Proficiency with Asana, CRM tools like HubSpot, Google Sheets, Zoom, and the ability to conduct minor technical troubleshooting is required.
Presentation Skills: You should be presentable and confident on Zoom, ready to host student meetings.
Time Management: Ability to manage time and resources effectively, especially in a fast-paced, high-stakes environment
Competitive Salary and Bonuses: We value your dedication and expertise, offering a competitive salary, performance-based bonuses, and a range of company perks and benefits that reflect our commitment to excellence.
Exciting Benefits: Enjoy gym membership reimbursements, mental health benefits, generous vacation allowance, and free access to all our courses. We believe in continuous learning, both for our customers and our team.
Remote Work with a Flexible Schedule: The freedom to work remotely, crafting a work-life balance that fits your personal needs.
Collaborative Work Environment: Join a team of passionate, like-minded individuals. At ELVTR, collaboration isn’t just a buzzword; it’s how we grow, innovate, and excel together.
Why You Should Join ELVTR:
Join Us:
If you take pleasure in going the extra mile to serve and delight others, and are passionate about providing a top-tier educational experience, we invite you to apply. Your enthusiasm for customer satisfaction and your knack for resolving issues will make you an invaluable asset to our team.
Due to the high volume of applications, we will only be able to respond to candidates whom we are interested in moving forward with. We appreciate your understanding and look forward to reviewing your application.
ELVTR is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all.
Support Representative provides direct assistance to students via phone, email, and chat, resolves technical issues, and facilitates communication between students and instructors.
ELVTR is a premier online education platform specializing in live courses led by top executives from globally renowned companies. Our unique approach sets us apart in the online education landscape, offering unparalleled value to our students.
Position Overview:
We are seeking a dedicated Support Representative ( Student Care Representative) to join our team. This role is pivotal in ensuring that our students receive an exceptional educational experience and are fully satisfied with the courses they enroll in. As the frontline of student interaction, you will be instrumental in fostering a supportive and engaging learning environment.
This is a full-time remote position, open to candidates located anywhere in Ukraine
This job is for you if you are:
Responsibilities:
Direct Support: Engage directly with students to support their needs through phone, email, and online chats.
Community Engagement: Encourage and maintain student-to-student communication, fostering a supportive learning community.
Instructor Liaison: Ensure clear and effective communication between students and instructors.
Live Class Assistance: Offer real-time support to instructors and students during live classes for a seamless educational experience.
Issue Resolution: Proactively address and resolve student concerns, including technical issues, to ensure uninterrupted learning.
Educational Background: A Bachelor’s degree in Business, Communication, or a related field is preferred.
High Cognitive Skills: Ability to engage intellectually with our students, demonstrating a deep understanding of our sophisticated educational products.
Language Proficiency: Excellent English communication skills, both written and verbal, are mandatory.
Technical Skills: Must possess a broad understanding of modern online business technologies to efficiently navigate various platforms and tools integral to the role. Proficiency with Asana, CRM tools like HubSpot, Google Sheets, Zoom, and the ability to conduct minor technical troubleshooting is required.
Presentation Skills: You should be presentable and confident on Zoom, ready to host student meetings.
Time Management: Ability to manage time and resources effectively, especially in a fast-paced, high-stakes environment
Competitive Salary and Bonuses: We value your dedication and expertise, offering a competitive salary, performance-based bonuses, and a range of company perks and benefits that reflect our commitment to excellence.
Exciting Benefits: Enjoy gym membership reimbursements, mental health benefits, generous vacation allowance, and free access to all our courses. We believe in continuous learning, both for our customers and our team.
Remote Work with a Flexible Schedule: The freedom to work remotely, crafting a work-life balance that fits your personal needs.
Collaborative Work Environment: Join a team of passionate, like-minded individuals. At ELVTR, collaboration isn’t just a buzzword; it’s how we grow, innovate, and excel together.
Why You Should Join ELVTR:
Join Us:
If you take pleasure in going the extra mile to serve and delight others, and are passionate about providing a top-tier educational experience, we invite you to apply. Your enthusiasm for customer satisfaction and your knack for resolving issues will make you an invaluable asset to our team.
Due to the high volume of applications, we will only be able to respond to candidates whom we are interested in moving forward with. We appreciate your understanding and look forward to reviewing your application.
ELVTR is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all.
Manages day-to-day enterprise account operations, coordinates onboarding and renewals, and maintains client relationships while generating performance reports.
Vetster is seeking an Enterprise Account Coordinator to support the day-to-day success of our most high-profile enterprise relationships. This role plays a pivotal part in delivering exceptional partner experiences, driving measurable outcomes, and ensuring long-term retention and growth.
This is a hands-on, execution-focused role built around operational excellence, account management, and reporting. You will be the primary point of contact for active VFB and VFG accounts — owning onboarding, renewals, inbound requests, and performance reporting across a growing portfolio of enterprise partners.
The ideal candidate thrives in a high-volume, fast-paced environment and finds genuine satisfaction in keeping a large book of business running smoothly. You’re organized, process-driven, and comfortable with data — equally at home in a spreadsheet, a CRM, and a client-facing email thread. This role will grow in scope as the VFB/VFG business scales.
Reporting directly to the VP of Enterprise, this role blends relationship management, operational oversight, and reporting rigor. You’ll be a key player in ensuring our enterprise business retains and grows — and in building the infrastructure that lets us scale efficiently.
Please note that this is a hybrid role, with a minimum of 2 days per week in our midtown Toronto office, located at 14 Birch Avenue.
Account Management & Partner Relationships
Onboarding & Program Execution
Reporting & Performance Monitoring
Process & Infrastructure
Compensation and Benefits
Our Hiring Process
We believe in a transparent and respectful hiring process. Here’s what you can expect:
Stage 1: Introductory Meeting: A 30-minute Google Meet video call with Keltie Neville (People Operations) to share more about the role and Vetster and to learn more about you.
Stage 2: Skills Interview: A 45-minute in-person interview at Vetster HQ with Mike Wilson (VP, Enterprise), where he will take you through our sales roadmap and learn more about your skills and experience.
Stage 3: A 60-minute Google Meet video Interview and Discussion with members of the Senior Leadership Team.
We use a third party for reference and background checks at the time of the offer.
Ready to Make a Difference?
Embark on a fulfilling journey with us to shape the future of pet healthcare through design. If you’re driven by innovation, collaboration, and a love for pets, apply now to join our mission-driven team.
Accommodations
Vetster welcomes and encourages applications from everyone! We are committed to accommodating candidates in ways that will make them comfortable and successful throughout the hiring process - both physically and mentally. These accommodations are available at every stage of the application process upon request.
AI Use Statement
For this role, we will use AI screening in our Applicant Tracking System (ATS) to identify keywords and minimum qualifications as well as note-taking in interviews. These tools will assist us in pinpointing qualified candidates and moving the recruitment process along at a progressive pace. If you have any questions about our use of AI, please reach out to us.
Manages eCommerce customer orders via phone/email/chat, proactively engages customers to confirm details, recommends add-ons, and coordinates delivery while processing payments across multiple systems.
Working at Trail Appliances means joining an entrepreneurial-minded, driven team dedicated to delivering an exceptional customer experience. Trail Appliances is the leading independent appliance retailer in Western Canada. We’re a fast-growing company with over 500 employees in British Columbia, spread out over 10 showrooms, 3 Outlet Centres, 3 distribution centres, and 4 offices in BC’s major markets. Join our team of trailblazers!
Our core values:
Integrity – We do what’s right, even when no one is looking.
Improvement – We do it well. Then we do it better.
Caring – We put ourselves in others’ shoes.
Authenticity – We like people, not pretense.
Determination – We kick down walls.
As an eCommerce Customer Success Specialist at Trail Appliances, you will provide an exceptional online customer experience from the moment a customer places an order through delivery and beyond. You’ll take a consultative approach to sales, ensuring customers have the right products, understand key installation requirements, and feel confident in their purchase decisions.
In this fast-paced, customer-first role, you’ll manage a high-volume eCommerce pipeline, proactively engage customers, and collaborate across teams to deliver seamless, end-to-end service.
$44,000 - $44,000 a year
plus commission
INDHPN
We inspire possibilities, make shopping ridiculously easy, and help create special moments at home. Are you ready to meet your team?
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Answer inbound calls, schedule appointments, handle customer complaints, and perform administrative tasks in a fast-paced remote environment with quality auditing.
Independent contractor manages customer correspondence, email, and chat support for a property management company, handling high-volume written communication and digital administrative tasks.
APPLICATION INSTRUCTIONS: If you’ve already completed the 20four7VA Recruiting Process—including the Final Interview—or have previously been contracted by a 20four7VA Client, please make sure to apply via the 20four7VA Team Portal for faster processing. Use any valid email address to log in.
If you’ve just logged in to the Team Portal, please proceed to review the Independent Contractor Opportunity outlined below.
💡 Quick Tip: Upload your resume first—this will automatically populate most of the fields in the application form. Let the magic happen!
If you’re interested in this opportunity, click APPLY TO POSITION to proceed.
\*\*\******************************************************************
20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia.
The client is seeking a Business Support Virtual Assistant to manage customer correspondence, email processing, and chat support operations for a property management organization.
The VA will handle high-volume written communication, provide professional customer support through chat and email channels, and assist with digital administrative processing tasks. This role requires excellent written English, strong multitasking ability, and the capacity to work overnight EST hours after training completion.
The ideal candidate is dependable, proactive, highly organized, and comfortable processing large amounts of digital information daily.
Contractors will be required to provide services that align with the following client tasks:
Digital Correspondence & Customer Support
Email & Data Processing
Administrative & Operational Support
Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing.
The Contractor must demonstrate proficiency in the following, depending on the Client’s requirements:
Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW.
